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Senior Events Manager- Corporate

Hospitality Office - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Fortnum & Mason events and Private Dining experiences are like no other, each and every one of them is unique. From bespoke breakfasts to business lunches, tea parties, weddings and private suppers, we offer a range of possibilities.

This role will provide you with the opportunity to lead our corporate events business across all Fortnum & Mason sites with a primary focus on our spectacular Royal Exchange Venue. You will be responsible raising awareness of the site, building relationships with internal and external suppliers, keeping communication lines between departments open and working closely with guests by creating proposals and planning all details whilst remaining in line with the brand.

Key Responsibilities:

• Co-ordination of events from initial enquiry to completion.
• Proactive follow up of all enquiries and target focused conversion of all enquiries and overseeing the events team enquiries.
• Effective sales skills to up-sell products and services
• Knowledge of menu planning, food trends and presentation, and banquet and event service operations
• Work closely with all operational staff to ensure exceptional customer experience throughout all events.
• Keep up to date with corporate event trends and competitor analysis
• Build relationships with agencies & event planner
• Manage online platform listings and work closely with Hospitality Marketing Manager
• Ensure all event collateral is distributed within the store and other departments on a weekly basis.
• Attend trade shows and networking events to promote all Events
• Working alongside Private Dining & Event Manager with managing the wider events team
• To ensure you deal with all requests immediately not leaving unsorted matters behind and with as much details as possible on order to provide the customer with the best service possible.

In exchange we offer:

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme