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Restaurant Manager

45 Jermyn St - FOH - Piccadilly

Salary: Competitive and Benefits

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Restaurant Manager – 45 Jermyn St

Full of ambience, the exquisite dining room and bar brings back the golden age of glamour and service for a contemporary London. Open every day for breakfast, lunch and dinner across a menu inspired by the season for a modern London with familiar favourites alongside a fine dining experience.

We are currently looking for an experienced RestaurantManager responsible for driving an exceptional team and restaurant on a daily basis delivering a faultless service to our customers.

Key Accountabilities:

  • Responsible for supporting the General Manager in the management of the entire restaurant's operations.
  • Oversee & Manage all areas of the restaurant
  • People Management
  • Interviewing & Hiring Employees
  • Development & Performance Management
  • (SOP) Standard of Procedures and Service Level
  • Compliance of Training Matrix
  • Ensure Positive Guest Service in all Areas
  • Supporting Financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time
  • Oversee Stock Take & Stock Control
  • Tracking Holidays & Days off requests
  • Monitoring Agency Spent & Tracker
  • Food Safety and Planning

We expect the successful candidate to have the following skills and experience:

  • Excellent interpersonal skills for diplomatically handling staff and customers
  • Cooperation and teamworking skills
  • The ability to lead and motivate a team of staff
  • The ability to cope under pressure in a fast-paced environment
  • Good business awareness for achieving successful performance
  • Strong written and oral communication skills for managing business administration and personnel matters
  • Strong planning and organisational skills to run a streamlined operation
  • The ability to work independently and make decisions confidently
  • Problem-solving ability, to resolve issues as they arise

In return we offer:

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme