By Appointment By Appointment
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Sales Associate

Royal Exchange Retail - Royal Exchange

Contract: Permanent
Salary: Competitive and Benefits

Our Royal Exchange satellite store is located in the heart of Bank. This bustling London location is within walking distance to plenty of bus stops, as well as Bank station. There is plenty to do and explore in this area and just a hop, skip and a jump to the London CBD.

Fortnum & Mason are looking for an exceptional Sales Associate to join our busy Royal Exchange store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.

Reporting to the Assistant Manager, our Sales Associate will provide exceptional service to our customers on the shop floor, ensure our stock levels are maintained, that our products are presented impeccably, and that departmental KPI’s are reached through both individual excellence and teamwork.

Our Sales Associate has the opportunity to excite customers with product knowledge, so a confident, engaging and friendly personality is a must.

Further to this, our successful candidate will:
• have a genuine passion for luxury retail
• demonstrate previous experience in a relevant role
• enjoy creating a sense of pleasure for our customers
• be ready to learn our products inside-out and demonstrate a constant hunger for knowledge
• be able to work 40 hours (5 days per week) on a rotating rota.

In return, we offer fabulous benefits:
• A competitive salary + paid overtime
• A generous store and restaurant discount of up to 40%
• Annual bonus of up to 5% of annual salary
• 28 days holidays pro rata (inc. bank holidays), including the Christmas period, and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• Defined development scheme to grow your career
• Monthly staff shop
• Excellent pension scheme

The Fortnum & Mason store located inside the stunning Royal Exchange building, in the heart of Bank, brings a range of our favourite Fortnum’s products right to the doorstep of our customers in the City.

In return, we offer fabulous benefits:
• A competitive salary
• A generous store and restaurant discount of up to 40%
• Discretionary annual bonus
• 28 days holidays pro rata (inc. bank holidays), including the Christmas period, and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• Defined development scheme to grow your career
• Monthly staff shop
• Excellent pension scheme
• Invitation to our annual staff party
• And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.