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Restaurant Manager

Royal Exchange - FOH - Royal Exchange

Contract: Permanent
Salary: £40,000 per annum

Our Royal Exchange satellite bar & restaurant is located in the heart of Bank. This bustling London location is within walking distance to plenty of bus stops, as well as Bank station. There is plenty to do and explore in this area and just a hop, skip and a jump to the London CBD.

Restaurant Manager – Royal Exchange

Taking pride of place at the Royal Exchange Courtyard in Bank, the Fortnum’s Restaurant and Bar is one of London’s most Instagrammable restaurants. Serving a luxurious selection of fine caviar and oysters to hand carved smoked salmon with our very own selection of cocktails. The restaurant serves breakfast, lunch, dinner and afternoon tea 5 days a week.

We are currently looking for an experienced Restaurant Manager responsible for driving an exceptional team and restaurant on a daily basis delivering a faultless service to our customers.

Key Accountabilities:
• Responsible for supporting the General Manager in the management of the entire restaurant's operations.
• Oversee & Manage all areas of the restaurant
• People Management
• Interviewing & Hiring Employees
• Development & Performance Management
• (SOP) Standard of Procedures and Service Level
• Compliance of Training Matrix
• Ensure Positive Guest Service in all Areas
• Supporting Financial (invoices, reporting) and
• personnel/payroll related administrative duties are completed accurately, on time
• Oversee Stock Take & Stock Control
• Tracking Holidays & Days off requests
• Monitoring Agency Spent & Tracker
• Food Safety and Planning

We expect the successful candidate to have the following skills and experience:
• Excellent interpersonal skills for diplomatically handling staff and customers
• Cooperation and teamworking skills
• The ability to lead and motivate a team of staff
• The ability to cope under pressure in a fast-paced environment
• Good business awareness for achieving successful performance
• Strong written and oral communication skills for managing business administration and personnel matters
• Strong planning and organisational skills to run a streamlined operation
• The ability to work independently and make decisions confidently
• Problem-solving ability, to resolve issues as they arise

In exchange we offer:

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme