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Assistant Merchandiser - Accessories

Merchandising - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Role Purpose:

Fortnum & Mason are looking for an Assistant Merchandiser for Accessories to join the Fortnum’s Family! The purpose of this role is to manage all aspects of Inventory Management and supply chain activity to ensure excellent availability within the Open To Buy and Department Stock Targets.

Key Accountabilities:

  • Formulation of sales forecasts using experience and historic data
  • Place all orders for respective department
  • Expediting Orders
  • Develop relationships with Suppliers / DC / Piccadilly Warehouse / Retail / Online team
  • Complete understanding of Grade A and B lines (in terms of stock, orders, issues, pricing, promos etc
  • Drive OTIF (On time and in full deliveries)
  • Order Management – i.e. the orders on the system reflect exactly what stock is due and when
  • Communication of failed deliveries and actions proposed
  • Raise Supplier Compliance Charges
  • Compile statistical data regarding volume of Supplier Compliance Charges
  • Allocation parameters set on the system
  • Maintain availability within defined parameters
  • Maintain and report against KPIs (e.g. stock holding, weeks cover, availability)
  • Management of Line Cards, updating sales & stock
  • Ownership of Return To Vendor stock movements

We expect the successful candidate to have the following skills and experience:

  • Excellent Microsoft office skills
  • Excellent communication skills
  • Analytical mindset and enjoys problem solving
  • Comfortable working in a fast paced environment and able to manage up
  • Excellent diary management able to ensure Managers attend meetings on time
  • Robust experience of the CRM systems and processes and reporting mechanisms to support a function that is growing and maturing at speed
  • An ability to challenge, build credibility with a wide range of audiences and work with integrity/confidentiality at all times

In return, we offer fabulous benefits:

  • A competitive salary
  • Annual bonus of up to 5% of annual salary
  • A generous store and restaurant discount
  • A subsidised staff restaurant which uses Fortnum’s ingredients
  • 25 days paid holiday (plus bank holidays) a year and an extra day off for your birthday
  • Excellent pension scheme
  • Defined development scheme to grow your career
  • Invitation to our annual staff party
  • And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.

At Fortnum & Mason we've been innovating for more than 300 years and as part of our mission to deliver a sense of pleasure for the centuries to come. We have grown to be a digitally focused and multi-channel company with the excitement of expanding our family to include those willing to grow with us.