By Appointment By Appointment
Fortnum & Mason logo

Restaurant Manager

Café 181 - FOH - Piccadilly

Contract: Permanent
Salary: £32,000

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Staff Café – Café 181 Restaurant Manager

Named after our address of the iconic store, Café 181 is the location of our staff restaurant for a quick cup of tea or a freshly cooked meal.

We are currently looking for a Restaurant Manager to manage the day-to-day running of the staff restaurant and managing a small team.

Contracted Hours/days: 40 Hours over 5 days per week
Job Type: Permanent
Reports to: Hospitality Operations Manager

Key Accountabilities:

  • Oversee & Manage all areas of the restaurant
  • People Management
  • Interviewing & Hiring Employees
  • Development & Performance Management
  • (SOP) Standard of Procedures and Service Level
  • Compliance of Training Matrix
  • Ensure Positive Guest Service in all Areas
  • Supporting Financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time
  • Oversee Stock Take & Stock Control
  • Tracking Holidays & Days off requests
  • Monitoring Agency Spent & Tracker
  • Food Safety and Planning

We expect the successful candidate to have the following skills and experience:

  • Excellent interpersonal skills for diplomatically handling staff and customers
  • Cooperation and teamworking skills
  • The ability to lead and motivate a team of staff
  • The ability to cope under pressure in a fast-paced environment
  • Good business awareness for achieving successful performance
  • Strong written and oral communication skills for managing business administration and personnel matters
  • Strong planning and organisational skills to run a streamlined operation
  • The ability to work independently and make decisions confidently
  • Problem-solving ability, to resolve issues as they arise
What you get:
  • A generous store and restaurant discount of up to 40%
  • 28 days holidays pro rata (inc. bank holidays)
  • Day off for your Birthday
  • 5 Wellbeing days
  • A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally
  • Excellent pension scheme
  • Cycle-to-Work Scheme