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Buying Assistant - Confectionery, Tea and Coffee

Food Buying - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Our Head Office department is located in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Role Purpose:

Provide administration support to the team. You will be working in a fast-paced and demanding environment working with over 1000 products in this area, so you must be a self-starter with exceptional attention to detail, an excellent communicator and highly numerate to be successful in this role.

You will be involved in the administration support of product set up, managing the supplier-sampling calendar, partaking in tasting sessions, managing the critical path and handling all invoice and account queries. You must be a confident user in using Microsoft Excel as this role will involve collating daily trade reports for the buying team.

Key Accountabilities:

  • Manage and maintain product set up of all products we sell ensuring the essential information is stored in the system and that prices are maintained regularly in both the UK and HK.
  • Manage the range plans for the department’s ensuring all products are captured on the range plan allowing full visibility of the correct ranges for each location. Ensuring there is exceptional data integrity applied across all range plans.
  • Supporting the Assistant Buyer in managing the Web Range Plan - Manage and maintain - Ensuring all lines are on the tracker with correct details - newness and seasonal - prepared in a timely manner to ensure successful launches.
  • Manage in store sampling with suppliers to ensure we have a bustling foodhall throughout the year.
  • Coordinate with Online and Marketing on new product launches and seasonal changes in our range.
  • Manage and coordinate supplier samples and team tastings with hospitality and retail to review potential new products. Supporting the Assistant Buyer by requesting, checking and managing Gold Seal - maintaining archive samples.
  • Managing invoices for the department by liaising with suppliers to query costs.
  • Manage the new product development process ensuring key stakeholders stick to critical paths.
  • Collating weekly trade reports to update the business with the department’s weekly performance.
  • Take minutes and send out actions for NPD, Critical Path and floor walk to distribute out to relevant stakeholders.
  • Checking all packaging artwork before printing - for spelling, grammar, best before, storage, weight, description accuracy and barcodes scan correctly.
  • Manage Quality Complaint’s that are sent through from our customers service channel, update the tracker accordingly, under the guidance of the Assistant Buyer.

We expect the successful candidate to have the following skills and experience:

  • Keen to learn and conscientious.
  • Demonstrate an ability to communicate and work well as part of a team.
  • Tenacious, with the ability to work in a fast-paced environment.
  • Strong organisational skills, with meticulous attention to detail.
  • Educated to degree level.
  • Experience using Microsoft Excel, Word and PowerPoint (if your application is successful you may be called for an Excel skills test).
  • Keen interest in food and must be up to date on the latest food trends
  • Competent numerical skills (calculate margins, percentages profit etc).
  • Retail experience.

In return, we offer fabulous benefits:

  • A competitive salary
  • Annual bonus of up to 5% of annual salary
  • A generous store and restaurant discount
  • A subsidised staff restaurant which uses Fortnum’s ingredients
  • 25 days paid holiday (plus bank holidays) a year and an extra day off for your birthday
  • Excellent pension scheme
  • Defined development scheme to grow your career
  • Invitation to our annual staff party
  • And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.