By Appointment By Appointment
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Visual Stylist

Visual Presentation - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

At Fortnum & Mason, we aim to bring the best products to London and to an increasing global audience. An important part of Fortnum’s identity is the manner in which we communicate with our customers, made evident through our award winning window displays and the presentation of our products on the shop floor.

We are always looking for fresh and new ways to enhance the customer experience, and to this end, we are now looking for a Visual Presentation Stylist to join our creative team, in this role the right candidate will become part of our Fashion, Beauty and Home team. Responsible for the theatrical presentation, installation and maintenance of our iconic products, this is a prime opportunity for an experienced creative looking to make their mark in one of London’s most iconic retailers.

Reporting to the Visual Presentation Manager, our Stylist will play a key role in our visual team, creating original and eye catching displays to positively promote the brand, both in store, and in our world-famous windows. Ensuring these reflect our current theme and design specifications, our candidate will assist in the execution of seasonal campaigns, ensuring execution is delivered flawlessly.

Our Visual Presentation Stylist will also;

  • Lead the dressing and daily maintenance of all food halls merchandising and displays to ensure that all aspects of the floors continually present seasonal ‘newness,’ theatre and excitement in synergy with Fortnum & Mason’s Visual Presentation guidelines and themes.
  • Coach and assist retail team to action department moves including re-merchandising new product ranges and initiatives
  • Select product & organise window installations, including maintenance and accurate records of stock movement to and from
  • Work to maintain and install the brands visual standards of all remote sites, both in store and in windows
  • Support external events, promotions and pop up shops where required
  • Ensure the correct POS in used throughout the store and working closely with the marketing team to ensure the high standard is always applied

Our successful candidate will be a motivated and energetic self-starter, with at least 2+ years’ visual display experience ideally from a high-end retailer or department store. With the passion and ability in bringing their ideas to life, our creative will possess a compressive understanding of, and passion for, the Fortnum’s brand, in both retail and hospitality.

They will be in touch with competitor and sector visual innovators, being able to blend new ideas with the brand, and ultimately able to create and deliver displays with the WOW factor. Excellent communication skills (and a good sense of humour) are key to this role, as you will be liaising with external suppliers, as well as a number of internal departments, including marketing, buying and merchandising.

Please note that normally the hours for this role are Monday to Friday 8.30am-17.00pm (depending on work load & installations). However, for major installations of new themes, early mornings, overnights and weekend working will be required.



In return, we offer fabulous benefits:

  • A competitive salary
  • A generous store and restaurant discount
  • A subsidised staff restaurant which uses Fortnum’s ingredients
  • 25 days a year and an extra day off for your birthday
  • Excellent pension scheme
  • Defined development scheme to grow your career
  • Monthly staff shopInvitation to our annual staff party
  • And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.
  • At Fortnum & Mason we've been innovating for more than 300 years and as part of our mission to deliver a sense of pleasure for the centuries to come.