Assistant Manager

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Assistant Manager- FIELD

The future of food depends on discovery and innovation, and that’s a belief we live by at FIELD. So, we’re always looking for new ways to work and grow. We’re always searching for better ways to reuse and repurpose the incredible ingredients we use. And like our suppliers, growers and farmers, we don’t stand still — because our journey towards even greater sustainability in food is only just getting started.

We are currently looking for an experienced Assistant Restaurant Manager. This is an exciting opportunity for someone looking to be part of a successful team supporting the restaurants daily operations of a busy restaurant.

Key Accountabilities:

• Work in partnership with the Restaurant Manager to ensure the restaurant meets and exceeds F&M standards and targets
• Coach and develop your Head waiters/ess and teams to ensure efficiency, leading by example
• Update your management team on business performance, new initiatives and other pertinent issues
• Tour the restaurant regularly
• Chair regular meetings and briefings with your teams
• Communicate and work with the General manager to own the restaurant highlights, lowlights, opportunities and risks for the period
• Complete and deliver monthly one to one reviews in line with Company Objectives, Vision and Values, using this time to set and review individual objectives
• Communicate effectively, in a way that your teams are empowered and involved in all appropriate developments across the business
• Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department
• Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, cash handling, H&S, dress code standards etc.)

We expect the successful candidate to have the following skills and experience:

• Experience in a high end establishment as an Assistant Manager
• Demonstrate a commercial mind set & outlook to stay responsive to customer needs
• Create and take ownership to deliver results on time
• Come up with ideas and take opportunities to improve performance by using knowledge of customers product and competitors
• Spend quality time on the floor observing and giving feedback to the team
• Constantly looking at ways to develop a long lasting relationship with customers and exceed their expectations
• Think profit contribution and benefit to the business
• Communicate in a confident and friendly manner

In return we offer:

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme