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Waiter/Waitress - Afternoon Tea

DJTS - FOH - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Epitomising the sophistication of Afternoon and High Tea in all its splendour, our Diamond Jubilee Tea Salon serves an extraordinary selection of teas, our famous fluffy scones and delicious sandwiches 7 days a week for all those special occasions. The Queen opened the Tea Salon in 2012 in honour of her Diamond Jubilee. The Tea Salon also specialises in private dining hosting an array of events from charity balls to private birthday parties.

We are currently looking for passionate Waiters/Waitresses to work in our fabulous Diamond Jubilee Tea Salon and helping our customers have a truly enjoyable experience.

Key Accountabilities:
• Run and maintain the appearance of your station and section to the highest degree
• Adhere to the agreed standards of table lay-up and MEP
• Set all tables in accordance with the standards provided
• Take instruction from head waiter, anticipate their requirements
• Provide attentive and prompt service
• Create and deliver an extraordinary customer experience, meeting all targets set
• Ensure the menus are displayed and accurate

We expect the successful candidate to have the following skills and experience:
• Experience within Afternoon Tea/High Tea/Private Dining
• Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
• Build up strong relationship with customers in order to encourage repeated visits
• Ability to multitask, prioritize and manage time effectively
• Solid interpersonal and communication skills
• Ability to think quickly and rationally to ever-changing situations

In return we offer:

  • A competitive salary
  • A generous store and restaurant discount of up to 40%
  • 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday AND 5 well-being days
  • A fantastic free meal in our staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally, including WSET, Apprenticehsips, Management Training and more!
  • Excellent pension scheme
  • and more....