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Merchandising Assistant Wines and Spirits

Merchandising - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Role Purpose:

Fortnum & Mason are looking for a Merchandising Assistant to join the Fortnum’s Family! We are looking for someone to assist in the day to day running and on-going admin support for the Merchandising team.

Key Accountabilities:

  • Place all orders for respective departments
  • Expediting Orders
  • Develop relationships with Suppliers / Piccadilly Warehouse / Retail / Online team
  • Order Management – i.e. the orders on the system reflect exactly what stock is due and when
  • Communication of failed deliveries and actions proposed
  • Raise Supplier Compliance Charges
  • Compile statistical data regarding volume of Supplier Compliance Charges
  • Maintain availability within defined parameters
  • Warehouse PO Queries
  • Assist with Short Shelf Life Management
  • Satellite Stores liaison

We expect the successful candidate to have the following skills and experience:

  • Excellent Microsoft office skills
  • Excellent communication skills
  • Be really resilient and be able to manage up
  • Excellent diary management able to ensure Managers attend meetings on time
  • Robust experience of the CRM systems and processes and reporting mechanisms to enable a function that is growing and maturing at speed
  • Digitally savvy
  • An ability to challenge, build credibility with a wide range of audiences and work with integrity/confidentiality at all times

At Fortnum & Mason we've been innovating for more than 300 years and as part of our mission to deliver a sense of pleasure for the centuries to come. We have grown to be a digitally focused and multi-channel company with the excitement of expanding our family to include those willing to grow with us.

Those who can consistently demonstrate individual initiative within a collaborative team framework, thrive at Fortnum & Mason. If this sounds like you, and you’re ready for the next step in your career, we welcome your application!

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 25 days holiday and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme