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Assistant Maitre D

45 Jermyn St - FOH - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Assistant Maitre D – 45 Jermyn St

Full of ambience, the exquisite dining room and bar at 45 Jermyn St brings back the golden age of glamour and service for a contemporary London. Open every day for breakfast, lunch and dinner across a menu inspired by the season for a modern London with familiar favourites alongside a fine dining experience.

We are currently looking for a an experienced Assistant Maitre D to assist the front of house team

Key Accountabilities:

  • Work with the Maître D team to ensure the smooth running of the Reception and Guest services
  • Support the drive and Motivation of the team by looking for areas where they can deliver more
  • Support the Maître D and your colleagues to deliver exceptional customer service at all times
  • Be the face of the Restaurant and the first point of contact for the Customers
  • Ensure adherence to company policies, controls and standards
  • Ensure all our customers are welcome and engaged
  • Ensure the restaurant is set up to accommodate all the reservations
  • Ensure that all guests are seated in a timely manner

We expect the successful candidate to have the following skills and experience:

  • Experienced in a high-end restaurant as an Assistant Maitre D
  • Experienced in guest profiling and recognition
  • Managing the day-to-day bookings
  • Ensuring the warmest welcome and experience is given to our guests
  • Impeccable appearance and interpersonal skills

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme