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Assistant Maitre D / Host / Hostess

45 Jermyn St - FOH - Piccadilly

Contract: Permanent
Salary: Competitive and Benefits

Full of ambience, the exquisite dining room and bar at 45 Jermyn St brings back the golden age of glamour and service for a contemporary London. Open every day for breakfast, lunch and dinner across a menu inspired by the season for a modern London with familiar favourites alongside a fine dining experience.

We are currently looking for a an experienced Assistant Maitre D to assist the front of house team

Key Accountabilities:

  • Work with the Maître D team to ensure the smooth running of the Reception and Guest services
  • Support the drive and Motivation of the team by looking for areas where they can deliver more
  • Support the Maître D and your colleagues to deliver exceptional customer service at all times
  • Be the face of the Restaurant and the first point of contact for the Customers
  • Ensure adherence to company policies, controls and standards
  • Ensure all our customers are welcome and engaged
  • Ensure the restaurant is set up to accommodate all the reservations
  • Ensure that all guests are seated in a timely manner

We expect the successful candidate to have the following skills and experience:

  • Experienced in a high-end restaurant as an Assistant Maitre D
  • Experienced in guest profiling and recognition
  • Managing the day-to-day bookings
  • Ensuring the warmest welcome and experience is given to our guests
  • Impeccable appearance and interpersonal skills

In return we offer:

  • A competitive salary
  • A generous store and restaurant discount of up to 40%
  • 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday AND 5 well-being days
  • A fantastic free meal in our staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally, including WSET, Apprenticehsips, Management Training and more!
  • Excellent pension scheme
  • and more....

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme