By Appointment By Appointment
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Our Locations



For three centuries Fortnum’s has been committed to bringing the world’s best food and exquisite products to our flagship store on Piccadilly.


Heathrow T5

A moment of relaxed style in the busy heart of Heathrow, our T5 Store and Bar is the perfect pre-flight stop. Customers can find our Fortnum’s favourites, including our iconic hampers and ever popular teas and even enjoy a cocktail whilst they’re here.

St Pancras

St Pancras

At the heart of recently redeveloped St Pancras International, you’ll find a little haven of Fortnum’s pleasure. Here at one of the capital’s unique landmarks, customers can enjoy a spot of shopping.

Royal Exchange

Royal Exchange

In 2018, we opened our doors at The Royal Exchange, in the heart of the city of London. As well as a delectable all day dining and drinks menu, Royal Exchange offers everything from biscuits, preserves and teas, to wine and spirits, with a Concierge service with an unrivalled gift offering.

Hong Kong

Hong Kong

In Autumn 2019 we opened our doors in the redeveloped Victoria Dockside in Hong Kong. Based in the art, culture and retail landmark K11 MUSEA, the site, our first in Asia, includes a beautifully designed store, featuring an edit of our most cherished products, from tea, biscuits and wine, to champagne and tea-ware.

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Charlotte Harris

Meet Charlotte

Concierge Manager

“I’m Concierge Manager in the Client Services team which is one of the three pillars of Concierge. It’s essentially a team of dedicated Account Managers for our corporate and high net worth private clients. We look after Gifting alongside the Private Dining Team and our Wine Specialist.”


Meet David

Commercial Manager, Hospitality

“I’m a Commercial Manager here at Fortnum’s, and I’m based in our Hospitality Head Office on the 6th Floor. I look after the Purchasing and Cost Control Team for Hospitality, take care of payroll so that our Managers and Head Chefs are aware of their budgets and wage targets each period, and continually analyse our restaurants’ performance.”


Meet Yung

Stock Integrity Coordinator, Finance

“I’m a Stock Integrity Coordinator in the Fortnum’s Finance Team, and I’m based in our Head Office at our Piccadilly store. My role mainly involves making sure the stock file on our system is as accurate as possible across each of our stores, and I spend much of my time analysing numbers and investigating stock file discrepancies.”


Meet Gary

Sales Consultant, Menswear

“I work full time in the Menswear department, which means I'm responsible for introducing our customers to high profile British brands like Connolly menswear, Ettinger wallets and Deakin & Francis cufflinks. My job involves everything from meeting and greeting the public, stocking the shop floor, and general housekeeping, through to helping new starters feel at home.”