By Appointment By Appointment
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Our History

Since we were founded in 1707 by the enterprising Mr. Fortnum & Mr. Mason, we have worked tirelessly to create a shop that is positively brimming with new and exciting products and a name synonymous with the exceptional.

Fortnum’s ingenious idea for selling Queen Anne’s half used candle wax, at a profit, paved the way for the beginning of a respectable business. The rest, as they say, is grocery.

By joining us, you’ll be part of a passionate and ambitious team of people who are focused on creating original and joyful experiences, making the everyday special for our guests and customers.

In return, Fortnum & Mason offer exciting opportunities within a wholly unique and rewarding place to work.

historical illustration

Come Aboard

By joining us, you’ll become a custodian of our story, with the best seat in the house when it comes to watching it unfold.

You’ll experience a passion for one-of-a-kind people and one-of-a-kind products. You’ll build your knowledge as you become an expert in your own field.

Put simply, Fortnum’s is where the everyday becomes special. Not just for customers, but for you too.


When it comes to your career, there’s a lot to get your teeth into here at Fortnum’s.

To begin with, we’re committed to your development. We’re still a family business at heart, so there’s a feeling running throughout our offices, shop floors, restaurants and warehouses that the support you need is always on hand. And, because we’re a business full of passionate and knowledgeable specialists – with lots of areas of excellence – that support could prove invaluable when it comes to progressing in your role.

We’re just as big on rewards, too. When it comes to employee benefits, here’s just a taste of what we offer:

  • Discretionary bonus payment
  • Discount of up to 40% on our products
  • A highly subsidised restaurant for our people
  • Interest free travel loan
  • 25% off at all Fortnum’s restaurants
  • Additional days of holiday, following milestone service (5 and 15 years)
  • Holiday day to enjoy on your birthday
  • Excellent pension with life assurance

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Meet Elodie

Confectionery Floor Manager

“I’m Confectionery Floor Manager on the Ground Floor. That includes the chocolate counter which has over 180 different chocolates, the patisserie counter which has 10 different ranges of cakes, and the confectionery counter which sells more than 120 products. I love what I sell and I’m passionate about food!”


Meet Gerry-Rae

Facilities Manager

“As Facilities Manager, I’m responsible for managing security, housekeeping, health & safety, maintenance services, and even our iconic Fortnum’s clock. It’s all about making sure that we follow best practice, reduce energy usage and waste, and create the best possible working environment – and in turn, the best possible customer experiences.”


Meet Toby

Retail Manager, 1st Floor (Home & Entertaining)

“I’m a Retail Manager in the Fashion, Beauty & Home Division on the 1st Floor, which means I look after lots of departments including Teaware, Home Entertaining, Picnic, Candle Room, Stationery and Customer Ordering. On a normal day, I’m responsible for a team of around 30 Sales Associates.”