Hong Kong

Type: Full-time

Salary: Competitive

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We’re delighted to announce the opening of a unique Fortnum & Mason restaurant and retail destination in the redeveloped Victoria Dockside of Hong Kong at K11 MUSEA. Opening this September, we’re looking for people to join our team to help bring our famous sense of pleasure to life.

Fortnum & Mason is home to joy-giving things, unforgettable experiences and exceptional service. Since we were founded 1707, we’ve been committed to delivering a sense of pleasure to our guests.

Reporting to the Floor Manager, we are looking for a passionate and proactive Supervisor to join our team.

Our Supervisor will lead by example, offer guidance, and share responsibility for the floor’s day-to-day operations. You will assist in motivating and coaching the team to ensure they all deliver world-class customer service consistently. Strong management and people skills are key to this role, as you will need to confidently guide a diverse team of sales staff.

The ideal candidate will already be in a similar role within the retail industry, ideally working within either luxury goods or foods. You must demonstrate your proven ability to deliver excellent customer service, as well as have superb communication skills, as you will be working with a number of departments. You must be able fully flexible to work varying shifts, which includes weekends.

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a leadership capacity. If you are a results driven, and people focused retail professional, that is looking for the next challenge, please apply now. In return, we offer a competitive salary, generous store and restaurant discount and excellent company benefits.

If you have what it takes to help us deliver an exceptional experience to our staff and customers, and want the opportunity to progress you career please apply today.

Let us bring the Fortnum’s experience to you.

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